The service we receive from Simpsons Refractories during our annual kiln shutdowns is truly world class. Running an operation of this nature we gain exposure to a wide range of service providers and can confidently state that your performance is up there with the best. Over recent years, your efforts to further improve the capabilities of your team are clear for all to see and we’ve been particularly impressed with your attitude to work. Interactions with you are always positive and the way you are constantly looking to help in delivering a solutions makes our lives so much easier. In an area where workplace safety is so critical, you actively demonstrate control whilst working at a good pace: much easier said than done! Overall, it’s a pleasure working with you and we enjoy having you on site as part of our team. Thank you.